APA citiranje

Buttle, F. (2009). Customer Relationship Management (7th.). Tata McGraw Hill.

Chicago Style (17th ed.) Citation

Buttle, Francis. Customer Relationship Management. 7th. New Delhi: Tata McGraw Hill, 2009.

MLA citiranje

Buttle, Francis. Customer Relationship Management. 7th. Tata McGraw Hill, 2009.