Cita APA (7a ed.)

BHAT SHRIDHARA. (2002). TOTAL QUALITY MANAGEMENT: TEXT AND CASES. HIMALAYA PUBLISHING HOUSE.

Cita Chicago Style (17a ed.)

BHAT SHRIDHARA. TOTAL QUALITY MANAGEMENT: TEXT AND CASES. MUMBAI: HIMALAYA PUBLISHING HOUSE, 2002.

Cita MLA (9a ed.)

BHAT SHRIDHARA. TOTAL QUALITY MANAGEMENT: TEXT AND CASES. HIMALAYA PUBLISHING HOUSE, 2002.