BHAT SHRIDHARA. (2002). TOTAL QUALITY MANAGEMENT: TEXT AND CASES. HIMALAYA PUBLISHING HOUSE.
Citazione stile Chigago Style (17a edizione)BHAT SHRIDHARA. TOTAL QUALITY MANAGEMENT: TEXT AND CASES. MUMBAI: HIMALAYA PUBLISHING HOUSE, 2002.
Citatione MLA (9a ed.)BHAT SHRIDHARA. TOTAL QUALITY MANAGEMENT: TEXT AND CASES. HIMALAYA PUBLISHING HOUSE, 2002.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.