BHAT SHRIDHARA. (2002). TOTAL QUALITY MANAGEMENT: TEXT AND CASES. HIMALAYA PUBLISHING HOUSE.
Chicago (17e ed.) BronvermeldingBHAT SHRIDHARA. TOTAL QUALITY MANAGEMENT: TEXT AND CASES. MUMBAI: HIMALAYA PUBLISHING HOUSE, 2002.
MLA (9e ed.) BronvermeldingBHAT SHRIDHARA. TOTAL QUALITY MANAGEMENT: TEXT AND CASES. HIMALAYA PUBLISHING HOUSE, 2002.
Let op: Deze citaties zijn niet altijd 100% accuraat.