APA (7th ed.) Citation

Harvard Business Review. (2011). Harvard Business Review on Increasing Customer Loyalty. Harvard Business School.

Chicago Style (17th ed.) Citation

Harvard Business Review. Harvard Business Review on Increasing Customer Loyalty. Boston: Harvard Business School, 2011.

MLA (9th ed.) Citation

Harvard Business Review. Harvard Business Review on Increasing Customer Loyalty. Harvard Business School, 2011.

Warning: These citations may not always be 100% accurate.