APA (7 ম সংস্করণ) উদ্ধৃতি

Harvard Business Review. (2011). Harvard Business Review on Increasing Customer Loyalty. Harvard Business School.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Harvard Business Review. Harvard Business Review on Increasing Customer Loyalty. Boston: Harvard Business School, 2011.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Harvard Business Review. Harvard Business Review on Increasing Customer Loyalty. Harvard Business School, 2011.