APA (7. basım) Alıntı

Harvard Business Review. (2011). Harvard Business Review on Increasing Customer Loyalty. Harvard Business School.

Chicago Style (17. basım) Atıf

Harvard Business Review. Harvard Business Review on Increasing Customer Loyalty. Boston: Harvard Business School, 2011.

MLA (9th ed.) Atıf

Harvard Business Review. Harvard Business Review on Increasing Customer Loyalty. Harvard Business School, 2011.