CRM (Customer relationship management) at the speed of light
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Main Author: | |
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Format: | Book |
Published: |
Boston
Harvard Business Press
2004
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LEADER | 00000nam a2200000Ia 4500 | ||
---|---|---|---|
100 | |a Greenberg, Paul | ||
250 | |||
020 | |a 9780070000000 | ||
650 | |a Customer relations -- Management,Electronic commerce | ||
942 | |c BK | ||
245 | |a CRM (Customer relationship management) at the speed of light | ||
260 | |a Boston |b Harvard Business Press |c 2004 | ||
082 | |a 658.812 |b GRE | ||
300 | |a xix+ 299p, 24cm | ||
999 | |c 1672 |d 1672 | ||
952 | |0 0 |1 0 |4 0 |6 658_812000000000000_GRE |7 0 |9 2067 |a 50008177 |b 50008177 |d 2009-03-16 |g 390.00 |l 1 |o 658.812 GRE |p BM520 |r 2018-04-05 |s 2018-04-02 |y BK |