Fader Peter. (2012). Customer Centricity. Wharton Digital Press.
Chicago Style (17th ed.) CitationFader Peter. Customer Centricity. Philadelphia: Wharton Digital Press, 2012.
MLA (9th ed.) CitationFader Peter. Customer Centricity. Wharton Digital Press, 2012.
Advarsel: Disse citationer er muligvist ikke 100% nøjagtige.