APA引文

Johnston Robert. (2008). Service Operations Management (2nd.). Pearson.

芝加哥风格引文

Johnston Robert. Service Operations Management. 2nd. Noida: Pearson, 2008.

MLA引文

Johnston Robert. Service Operations Management. 2nd. Pearson, 2008.

警告：这些引文格式不一定是100％准确.