Cita APA (7th ed.)

Quintanilla,Kelly M. (2012). Business and Professional Communication: Keys for Worksplace Excellence (2nd.). Sage Pub.

Cita Chicago (17th ed.)

Quintanilla,Kelly M. Business and Professional Communication: Keys for Worksplace Excellence. 2nd. New Delhi: Sage Pub, 2012.

Cita MLA (9th ed.)

Quintanilla,Kelly M. Business and Professional Communication: Keys for Worksplace Excellence. 2nd. Sage Pub, 2012.