Quintanilla,Kelly M. (2012). Business and Professional Communication: Keys for Worksplace Excellence (2nd.). Sage Pub.
Citação norma ChicagoQuintanilla,Kelly M. Business and Professional Communication: Keys for Worksplace Excellence. 2nd. New Delhi: Sage Pub, 2012.
Citação norma MLAQuintanilla,Kelly M. Business and Professional Communication: Keys for Worksplace Excellence. 2nd. Sage Pub, 2012.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.