Kaplan, R. S. (2004). Strategy Maps. Harvard Business School Press.
Cita Chicago Style (17a ed.)Kaplan, Robert S. Strategy Maps. Boston: Harvard Business School Press, 2004.
Cita MLA (9a ed.)Kaplan, Robert S. Strategy Maps. Harvard Business School Press, 2004.
Precaución: Estas citas no son 100% exactas.