Kranz, G. (2007). Communication Effectively. Penguin Group.
Cita Chicago Style (17a ed.)Kranz, Garry. Communication Effectively. New Delhi: Penguin Group, 2007.
Cita MLA (9a ed.)Kranz, Garry. Communication Effectively. Penguin Group, 2007.
Precaución: Estas citas no son 100% exactas.