Shukla, V. (2010). Call Center: An Inside Story (1st.). Mehta Publishing House.
Cita Chicago Style (17a ed.)Shukla, Vikrant. Call Center: An Inside Story. 1st. Pune: Mehta Publishing House, 2010.
Cita MLA (9a ed.)Shukla, Vikrant. Call Center: An Inside Story. 1st. Mehta Publishing House, 2010.
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