Cita APA (7a ed.)

Shukla, V. (2010). Call Center: An Inside Story (1st.). Mehta Publishing House.

Cita Chicago Style (17a ed.)

Shukla, Vikrant. Call Center: An Inside Story. 1st. Pune: Mehta Publishing House, 2010.

Cita MLA (9a ed.)

Shukla, Vikrant. Call Center: An Inside Story. 1st. Mehta Publishing House, 2010.