Shukla, V. (2010). Call Center: An Inside Story (1st.). Mehta Publishing House.
Chicago (17e ed.) BronvermeldingShukla, Vikrant. Call Center: An Inside Story. 1st. Pune: Mehta Publishing House, 2010.
MLA (9e ed.) BronvermeldingShukla, Vikrant. Call Center: An Inside Story. 1st. Mehta Publishing House, 2010.
Let op: Deze citaties zijn niet altijd 100% accuraat.