Balaji, B. (2014). Services Marketing and Management. Sultan Chand and Sons.
Dyfyniad Arddull ChicagoBalaji, B. Services Marketing and Management. New delhi: Sultan Chand and Sons, 2014.
Dyfyniad MLABalaji, B. Services Marketing and Management. Sultan Chand and Sons, 2014.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.