Cita APA (7a ed.)

Balaji, B. (2014). Services Marketing and Management. Sultan Chand and Sons.

Cita Chicago Style (17a ed.)

Balaji, B. Services Marketing and Management. New delhi: Sultan Chand and Sons, 2014.

Cita MLA (9a ed.)

Balaji, B. Services Marketing and Management. Sultan Chand and Sons, 2014.