APA način citiranja (7. izdanje)

Balaji, B. (2014). Services Marketing and Management. Sultan Chand and Sons.

Čikaški stil citiranja (17. izdanje)

Balaji, B. Services Marketing and Management. New delhi: Sultan Chand and Sons, 2014.

MLA način citiranja (9. izdanje)

Balaji, B. Services Marketing and Management. Sultan Chand and Sons, 2014.