Balaji, B. (2014). Services Marketing and Management. Sultan Chand and Sons.
Chicago (17e ed.) BronvermeldingBalaji, B. Services Marketing and Management. New delhi: Sultan Chand and Sons, 2014.
MLA (9e ed.) BronvermeldingBalaji, B. Services Marketing and Management. Sultan Chand and Sons, 2014.
Let op: Deze citaties zijn niet altijd 100% accuraat.