Balaji, B. (2014). Services Marketing and Management. Sultan Chand and Sons.
芝加哥风格引文Balaji, B. Services Marketing and Management. New delhi: Sultan Chand and Sons, 2014.
MLA引文Balaji, B. Services Marketing and Management. Sultan Chand and Sons, 2014.
警告：这些引文格式不一定是100％准确.