Buttle, F. (2015). Customer Relationship Management (3rd.). Routledge.
Chicago Style (17th ed.) CitationButtle, Francis. Customer Relationship Management. 3rd. Mumbai: Routledge, 2015.
MLA (9th ed.) CitationButtle, Francis. Customer Relationship Management. 3rd. Routledge, 2015.
Warning: These citations may not always be 100% accurate.