APA (7th ed.) Citation

Buttle, F. (2015). Customer Relationship Management (3rd.). Routledge.

Chicago Style (17th ed.) Citation

Buttle, Francis. Customer Relationship Management. 3rd. Mumbai: Routledge, 2015.

MLA (9th ed.) Citation

Buttle, Francis. Customer Relationship Management. 3rd. Routledge, 2015.