APA (7th ed.) Citation

Besterfield, D. H., & Besterfield-Sacre, M. B. (2015). Total Quality Management (4th.). Pearson India Education Services Pvt Ltd.

Chicago Style (17th ed.) Citation

Besterfield, Dale H., and Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Noida: Pearson India Education Services Pvt Ltd, 2015.

MLA (9th ed.) Citation

Besterfield, Dale H., and Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Pearson India Education Services Pvt Ltd, 2015.