Besterfield, D. H., & Besterfield-Sacre, M. B. (2015). Total Quality Management (4th.). Pearson India Education Services Pvt Ltd.
Dyfyniad Arddull ChicagoBesterfield, Dale H., and Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Noida: Pearson India Education Services Pvt Ltd, 2015.
Dyfyniad MLABesterfield, Dale H., and Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Pearson India Education Services Pvt Ltd, 2015.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.