APA način citiranja (7. izdanje)

Besterfield, D. H., & Besterfield-Sacre, M. B. (2015). Total Quality Management (4th.). Pearson India Education Services Pvt Ltd.

Čikaški stil citiranja (17. izdanje)

Besterfield, Dale H., i Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Noida: Pearson India Education Services Pvt Ltd, 2015.

MLA način citiranja (9. izdanje)

Besterfield, Dale H., i Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Pearson India Education Services Pvt Ltd, 2015.