APA (7e ed.) Bronvermelding

Besterfield, D. H., & Besterfield-Sacre, M. B. (2015). Total Quality Management (4th.). Pearson India Education Services Pvt Ltd.

Chicago (17e ed.) Bronvermelding

Besterfield, Dale H., en Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Noida: Pearson India Education Services Pvt Ltd, 2015.

MLA (9e ed.) Bronvermelding

Besterfield, Dale H., en Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Pearson India Education Services Pvt Ltd, 2015.