Besterfield, D. H., & Besterfield-Sacre, M. B. (2015). Total Quality Management (4th.). Pearson India Education Services Pvt Ltd.
芝加哥风格引文Besterfield, Dale H., 与 Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Noida: Pearson India Education Services Pvt Ltd, 2015.
MLA引文Besterfield, Dale H., 与 Mary Besterfield-Sacre Besterfield-Sacre. Total Quality Management. 4th. Pearson India Education Services Pvt Ltd, 2015.
警告：这些引文格式不一定是100％准确.