ZINELDIN MOSAD. (2006). TRM TOTAL RELATIONSHIP MANAGEMENT. OVERSEAS PRESS PVT.LTD.
Cita Chicago (17th ed.)ZINELDIN MOSAD. TRM TOTAL RELATIONSHIP MANAGEMENT. NEW DELHI: OVERSEAS PRESS PVT.LTD, 2006.
Cita MLA (9th ed.)ZINELDIN MOSAD. TRM TOTAL RELATIONSHIP MANAGEMENT. OVERSEAS PRESS PVT.LTD, 2006.
Atenció: Aquestes cites poden no estar 100% correctes.