APA način citiranja (7. izdanje)

RAO ASHOK. (1996). TOTAL QUALITY MANAGEMENT: A CROSS FUNCTIONAL PERSPECTIVE. JOHN WILEY & SONS.

Čikaški stil citiranja (17. izdanje)

RAO ASHOK. TOTAL QUALITY MANAGEMENT: A CROSS FUNCTIONAL PERSPECTIVE. USA: JOHN WILEY & SONS, 1996.

MLA način citiranja (9. izdanje)

RAO ASHOK. TOTAL QUALITY MANAGEMENT: A CROSS FUNCTIONAL PERSPECTIVE. JOHN WILEY & SONS, 1996.