Lua APA (7ú heag.)

BATRA PRAMOD. (1996). SIMPLE WAYS TO MAKE YOUR CUSTOMERS HAPPY. THINK INCORPORTED.

Lua i Stíl Chicago (17ú heag.)

BATRA PRAMOD. SIMPLE WAYS TO MAKE YOUR CUSTOMERS HAPPY. NEW DELHI: THINK INCORPORTED, 1996.

Lua MLA (9ú heag.)

BATRA PRAMOD. SIMPLE WAYS TO MAKE YOUR CUSTOMERS HAPPY. THINK INCORPORTED, 1996.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.