APA način citiranja (7. izdanje)

BATRA PRAMOD. (1996). SIMPLE WAYS TO MAKE YOUR CUSTOMERS HAPPY. THINK INCORPORTED.

Čikaški stil citiranja (17. izdanje)

BATRA PRAMOD. SIMPLE WAYS TO MAKE YOUR CUSTOMERS HAPPY. NEW DELHI: THINK INCORPORTED, 1996.

MLA način citiranja (9. izdanje)

BATRA PRAMOD. SIMPLE WAYS TO MAKE YOUR CUSTOMERS HAPPY. THINK INCORPORTED, 1996.