Cita APA (7a ed.)

TERRILL C. (2001). MARKET LEADERSHIP STRATEGIES FOR SERVICE COMPANIES. NTC BUSINESS BOOKS.

Cita Chicago Style (17a ed.)

TERRILL C. MARKET LEADERSHIP STRATEGIES FOR SERVICE COMPANIES. CHICAGO: NTC BUSINESS BOOKS, 2001.

Cita MLA (9a ed.)

TERRILL C. MARKET LEADERSHIP STRATEGIES FOR SERVICE COMPANIES. NTC BUSINESS BOOKS, 2001.