TERRILL C. (2001). MARKET LEADERSHIP STRATEGIES FOR SERVICE COMPANIES. NTC BUSINESS BOOKS.
芝加哥风格引文TERRILL C. MARKET LEADERSHIP STRATEGIES FOR SERVICE COMPANIES. CHICAGO: NTC BUSINESS BOOKS, 2001.
MLA引文TERRILL C. MARKET LEADERSHIP STRATEGIES FOR SERVICE COMPANIES. NTC BUSINESS BOOKS, 2001.
警告：这些引文格式不一定是100％准确.