Cita APA (7a ed.)

SHANKER RAVI. (1993). SERVICES MARKETING: THE INDIAN EXPERIENCE. MANAS PUBLICATIONS LTD.

Cita Chicago Style (17a ed.)

SHANKER RAVI. SERVICES MARKETING: THE INDIAN EXPERIENCE. DELHI: MANAS PUBLICATIONS LTD, 1993.

Cita MLA (9a ed.)

SHANKER RAVI. SERVICES MARKETING: THE INDIAN EXPERIENCE. MANAS PUBLICATIONS LTD, 1993.