Cita APA (7th ed.)

SADGROVE KIT. (1996). MAKING TQM WORK. KOGAN PAGE.

Cita Chicago (17th ed.)

SADGROVE KIT. MAKING TQM WORK. NEW DELHI: KOGAN PAGE, 1996.

Cita MLA (9th ed.)

SADGROVE KIT. MAKING TQM WORK. KOGAN PAGE, 1996.