APA citiranje

COOK SARAH. (1995). 20 TRAINING WORKSHOPS FOR CUSTOMER CARE. GOWER.

Chicago Style (17th ed.) Citation

COOK SARAH. 20 TRAINING WORKSHOPS FOR CUSTOMER CARE. HAMPSHIRE: GOWER, 1995.

MLA citiranje

COOK SARAH. 20 TRAINING WORKSHOPS FOR CUSTOMER CARE. GOWER, 1995.