COOK SARAH. (1995). 20 TRAINING WORKSHOPS FOR CUSTOMER CARE. GOWER.
Chicago Style (17th ed.) CitationCOOK SARAH. 20 TRAINING WORKSHOPS FOR CUSTOMER CARE. HAMPSHIRE: GOWER, 1995.
MLA引文COOK SARAH. 20 TRAINING WORKSHOPS FOR CUSTOMER CARE. GOWER, 1995.
警告:這些引文格式不一定是100%准確.