Cita APA (7th ed.)

HAGAN JACK. (1997). MANAGEMENT OF QUALITY: STRATEGIES TO IMPROVE QUALITY AND THE BOTTOM LINE. OXFORD UNIVERSITY PRESS.

Cita Chicago (17th ed.)

HAGAN JACK. MANAGEMENT OF QUALITY: STRATEGIES TO IMPROVE QUALITY AND THE BOTTOM LINE. DELHI: OXFORD UNIVERSITY PRESS, 1997.

Cita MLA (9th ed.)

HAGAN JACK. MANAGEMENT OF QUALITY: STRATEGIES TO IMPROVE QUALITY AND THE BOTTOM LINE. OXFORD UNIVERSITY PRESS, 1997.