HAGAN JACK. (1997). MANAGEMENT OF QUALITY: STRATEGIES TO IMPROVE QUALITY AND THE BOTTOM LINE. OXFORD UNIVERSITY PRESS.
Chicago (17e ed.) BronvermeldingHAGAN JACK. MANAGEMENT OF QUALITY: STRATEGIES TO IMPROVE QUALITY AND THE BOTTOM LINE. DELHI: OXFORD UNIVERSITY PRESS, 1997.
MLA (9e ed.) BronvermeldingHAGAN JACK. MANAGEMENT OF QUALITY: STRATEGIES TO IMPROVE QUALITY AND THE BOTTOM LINE. OXFORD UNIVERSITY PRESS, 1997.
Let op: Deze citaties zijn niet altijd 100% accuraat.