HAGAN JACK. (1997). MANAGEMENT OF QUALITY: STRATEGIES TO IMPROVE QUALITY AND THE BOTTOM LINE. OXFORD UNIVERSITY PRESS.
芝加哥风格引文HAGAN JACK. MANAGEMENT OF QUALITY: STRATEGIES TO IMPROVE QUALITY AND THE BOTTOM LINE. DELHI: OXFORD UNIVERSITY PRESS, 1997.
MLA引文HAGAN JACK. MANAGEMENT OF QUALITY: STRATEGIES TO IMPROVE QUALITY AND THE BOTTOM LINE. OXFORD UNIVERSITY PRESS, 1997.
警告：这些引文格式不一定是100％准确.