Cita APA (7a ed.)

DICKENS PAUL. (1994). QUALITY AND EXCELLENCE IN HUMAN SERVICES. WILEY.

Cita Chicago Style (17a ed.)

DICKENS PAUL. QUALITY AND EXCELLENCE IN HUMAN SERVICES. CHICHESTER: WILEY, 1994.

Cita MLA (9a ed.)

DICKENS PAUL. QUALITY AND EXCELLENCE IN HUMAN SERVICES. WILEY, 1994.