Cita APA (7th ed.)

ARNOLD KENNETH L. (1994). MANAGER`S GUIDE TO ISO 9000. FREE PRESS.

Cita Chicago (17th ed.)

ARNOLD KENNETH L. MANAGER`S GUIDE TO ISO 9000. NEW YORK: FREE PRESS, 1994.

Cita MLA (9th ed.)

ARNOLD KENNETH L. MANAGER`S GUIDE TO ISO 9000. FREE PRESS, 1994.