ARNOLD KENNETH L. (1994). MANAGER`S GUIDE TO ISO 9000. FREE PRESS.
Chicago Style aipamenaARNOLD KENNETH L. MANAGER`S GUIDE TO ISO 9000. NEW YORK: FREE PRESS, 1994.
MLA aipamenaARNOLD KENNETH L. MANAGER`S GUIDE TO ISO 9000. FREE PRESS, 1994.
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