ARNOLD KENNETH L. (1994). MANAGER`S GUIDE TO ISO 9000. FREE PRESS.
Lua i Stíl Chicago (17ú heag.)ARNOLD KENNETH L. MANAGER`S GUIDE TO ISO 9000. NEW YORK: FREE PRESS, 1994.
Lua MLA (9ú heag.)ARNOLD KENNETH L. MANAGER`S GUIDE TO ISO 9000. FREE PRESS, 1994.
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