ARNOLD KENNETH L. (1994). MANAGER`S GUIDE TO ISO 9000. FREE PRESS.
Chicago Style (17th ed.) CitationARNOLD KENNETH L. MANAGER`S GUIDE TO ISO 9000. NEW YORK: FREE PRESS, 1994.
MLA引文ARNOLD KENNETH L. MANAGER`S GUIDE TO ISO 9000. FREE PRESS, 1994.
警告:這些引文格式不一定是100%准確.