Lua APA (7ú heag.)

MOLINEUX PATRICK. (2002). EXPLOITING CRM: CONNECTING WITH CUSTOMERS. HODDER & STOUGHTON.

Lua i Stíl Chicago (17ú heag.)

MOLINEUX PATRICK. EXPLOITING CRM: CONNECTING WITH CUSTOMERS. LONDON: HODDER & STOUGHTON, 2002.

Lua MLA (9ú heag.)

MOLINEUX PATRICK. EXPLOITING CRM: CONNECTING WITH CUSTOMERS. HODDER & STOUGHTON, 2002.

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