APA način citiranja (7. izdanje)

MOLINEUX PATRICK. (2002). EXPLOITING CRM: CONNECTING WITH CUSTOMERS. HODDER & STOUGHTON.

Čikaški stil citiranja (17. izdanje)

MOLINEUX PATRICK. EXPLOITING CRM: CONNECTING WITH CUSTOMERS. LONDON: HODDER & STOUGHTON, 2002.

MLA način citiranja (9. izdanje)

MOLINEUX PATRICK. EXPLOITING CRM: CONNECTING WITH CUSTOMERS. HODDER & STOUGHTON, 2002.