APA-ийн эшлэл(7 дахь хэвлэлт)

MOLINEUX PATRICK. (2002). EXPLOITING CRM: CONNECTING WITH CUSTOMERS. HODDER & STOUGHTON.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

MOLINEUX PATRICK. EXPLOITING CRM: CONNECTING WITH CUSTOMERS. LONDON: HODDER & STOUGHTON, 2002.

MLA -ийн эшлэл (9 дэх хэвлэлт)

MOLINEUX PATRICK. EXPLOITING CRM: CONNECTING WITH CUSTOMERS. HODDER & STOUGHTON, 2002.