MOLINEUX PATRICK. (2002). EXPLOITING CRM: CONNECTING WITH CUSTOMERS. HODDER & STOUGHTON.
Chicago (17e ed.) BronvermeldingMOLINEUX PATRICK. EXPLOITING CRM: CONNECTING WITH CUSTOMERS. LONDON: HODDER & STOUGHTON, 2002.
MLA (9e ed.) BronvermeldingMOLINEUX PATRICK. EXPLOITING CRM: CONNECTING WITH CUSTOMERS. HODDER & STOUGHTON, 2002.
Let op: Deze citaties zijn niet altijd 100% accuraat.